Legal
Refund & Returns Policy
Plain-language guidance for damaged, incorrect, or unwanted items.
Return window
Contact support within 14 days of delivery if you need to request a return or report a damaged package.
Eligibility
Items should be unused and returned in original condition unless they arrived damaged or incorrect.
Refund timing
Approved refunds are issued back to the original payment method after the returned item is received or the claim is verified.
Non-returnable cases
Customized items, digital goods, or goods marked final sale may be non-returnable unless local law requires otherwise.